Tech Help Desk

Find answers to common hardware, Windows, and Linux issues

πŸ”§ Hardware Issues

PC won’t turn on
Check power cable, PSU switch, try different outlet. If fans spin but no display, check RAM/GPU/CPU (last) seating. Or reset the CMOS. If it still won't turn on it's likely a problem with the Windows boot process. You will need a USB or use Safe Mode to run commands like sfc /scannow and dism /online /restorehealth.
Overheating CPU
Ensure thermal paste is applied correctly, check fan orientation, and clean dust from heatsink. Remove old thermal paste. Reapply every 1–4 years depending on humidity.

πŸͺŸ Windows Errors

Blue Screen of Death (BSOD)
Note the stop code. Common ones like MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL often point to RAM or driver issues, kernel-level anti-cheat software, or faulty RAM. Run chkdsk /f and sfc /scannow in Command Prompt. Also run a Memory Diagnostic.
Windows update stuck
Try the Windows Update Troubleshooter (Settings > Update & Security > Troubleshoot). If it fails, reset Windows Update via Command Prompt:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Then restart them in reverse order. Eventually Microsoft usually re-attempts the update automatically.
Windows permission denied
Make sure you're running the program as an administrator. Right-click > Run as Administrator. If issues persist, check your account permissions or local security policy. If third-party antivirus is blocking access, disable it or use the official removal tool.
Blue Screen of Death (BSOD)
Note the stop code. Common ones like MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL often point to RAM or driver issues. Or even a bad policy/ Kernal level anti-cheat. and ram faults. Run chkdsk /f and sfc /scannow in Command Prompt. And run a Memory diagnositic.
Windows update stuck
Try running the Windows Update Troubleshooter from Settings > Update & Security > Troubleshoot. If that fails, reset Windows Update components via Command Prompt with commands like net stop wuauserv, net stop cryptSvc, net stop bits, and net stop msiserver followed by net start wuauserv, etc.
Reboot into Safe Mode, run Windows Update troubleshooter, or reset Windows Update components via command line.... More often than not you will eventually get an update. Microsoft reattemps the update every so often.
Windows permission denied
Make sure you are running as an administrator. Right-click the program and select "Run as administrator." If you still get permission errors, check your user account permissions in Control Panel > User Accounts. For file/folder issues, right-click the item, go to Properties > Security, and ensure your user has Full Control. If a third-party anti-malware or security tool is blocking access, use its official uninstaller or temporarily disable it.

🐧 Linux Troubles

No WiFi after install
Use lspci or lsusb to identify the WiFi chip. Install missing drivers via terminal or proprietary firmware via Software & Updates.
"Permission denied" errors
Use sudo for administrative tasks. Check file permissions with ls -l and change them with chmod or chown if needed.

πŸ’‘ General Help

What is BIOS/UEFI?
BIOS/UEFI is low-level firmware that initializes hardware before booting the OS. Access it by pressing DEL, F2, or ESC during startup depending on your motherboard brand.
How to clean a PC safely?
Turn off and unplug your PC. Use compressed air for fans and heatsinks. Avoid vacuum cleaners. A soft brush (like a toothbrush) and patience also help remove stubborn dust.